Costello College of Business Faculty Research

Ioannis Bellos, associate professor of information systems and operations management, began researching service design as a PhD student at Georgia Tech.

User reviews often comprise two parts, the starred rating and the review. Jingyuan Yang, assistant professor of information systems and operations management, noticed a problem in that system.

“We all approach the world with knowledge that is infused by our own values,” says Matthew Cronin, co-author (with Laurie R. Weingart) of the research study Conflict Across Representational Gaps: Threats to and Opportunities for Improved Communication.

In his research, Hang Ren, an assistant professor of information systems and operations management, is investigating whether a 2012 federal regulation called the Hospital Readmissions Reduction Program (HRRP)—intended to improve patient care in hospitals by targeting readmissions for six targeted diagnoses or treatments—is fundamentally flawed in reducing readmissions or improving patient care.

Brett Josephson, assistant professor of marketing, has studied government contracting since he was a PhD student. In recently published research, Josephson—together with Ju-Yeon Lee, assistant professor of marketing at Iowa State University, and Babu John Mariadoss and Jean Lynn Johnson, associate professors of marketing at Washington State University—recommended that companies focus on specialization.

Management Department faculty Victoria Grady and MBA Candidate Tyece Wilkins research paper that examines the role of psychological contracts and the way they can hinder organizational change.

Years spent engaging with consumers in the business world made School of Business Marketing faculty Niki Vlastara realize that how sustainability concepts and proposals were marketed significantly influenced how successful they became.

Using statistics, econometrics, and data mining techniques, School of Business faculty member Nirup Menon is hard at work trying to understand how unequal access to health care technology might be linked to unequal outcomes in health care.

Yannis Bellos, associate professor for Information Systems and Operations Management, has been with George Mason University School of Business since 2012. His research interests sit at the intersection of sustainability and service operations, making him a perfect member of the Business for a Better World Center affiliate faculty team.